Privacy Policy

Effective Date: 01.08.2025
Last Updated: 20.09.2025

Zeroweb SRL (“we,” “our,” “us”) operates the website https://managedwp.agency (“Service”). This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

By using our Service, you agree to this Privacy Policy.

1. Data We Collect

We may collect and process the following categories of personal data:

  1. Account Information: Name, email address, login details.
  2. Billing Information: Payment method details (processed securely by third-party providers, we do not store full credit card details).
  3. Website Content: Information, images, or text you upload when building your website.
  4. Usage Data: IP address, browser type, operating system, and activity on the platform (for analytics and security).
  5. Support Data: Information you provide when contacting support (via email or contact form)
2. How We Use Your Data

We use personal data only for legitimate purposes, including:

  1. To provide and operate the Service.

  2. To process payments and manage subscriptions.

  3. To provide customer support.

  4. To improve and optimize our platform.

  5. To send important service-related communications (billing notices, updates, etc.).

  6. To comply with legal obligations.

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds under GDPR:

  1. Contractual necessity: To provide the Service you signed up for.
  2. Legal obligation: To comply with applicable laws (e.g., tax, accounting).
  3. Legitimate interests: To improve the Service and ensure security.
  4. Consent: When you explicitly agree to optional uses (e.g., marketing emails).
4. Data Sharing

We may share your data with trusted third parties:

  1. Payment processors (e.g., Stripe, PayPal) for subscription billing.
  2. Hosting providers for maintaining the Service.
  3. Support tools (e.g., email/helpdesk systems) for customer service.
  4. Legal authorities if required by law.

All third parties are contractually obligated to handle your data securely and in compliance with GDPR.

5. Data Retention
  1. We retain personal data as long as your account is active.
  2. Upon account deletion, we delete or anonymize personal data within a reasonable timeframe, unless retention is required by law (e.g., financial records).
6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no online service is 100% secure, and you acknowledge this risk when using our Service.

7. Your Rights (GDPR)

As a user located in the European Union, you have the following rights:

  1. Right of access – Request a copy of your personal data.
  2. Right to rectification – Correct inaccurate or incomplete data.
  3. Right to erasure (“right to be forgotten”) – Request deletion of your data.
  4. Right to restriction – Limit how we process your data.
  5. Right to data portability – Request your data in a machine-readable format.
  6. Right to object – Object to certain processing (e.g., marketing).
  7. Right to withdraw consent – If processing is based on consent.

To exercise these rights, contact us at hello@startyour.website.

8. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect it.

9. Cookies and Tracking

Our Service may use cookies and similar technologies to:

  1. Enable essential platform functions.
  2. Improve performance and analytics.
  3. Remember user preferences.

You can manage cookies through your browser settings.

10. Children’s Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

11. Updates to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on https://managedwp.agency
and update the “Last Updated” date above.

12. Contact Us

For questions or concerns about this Privacy Policy or data protection practices, contact us at:

Email: hello@startyour.website

Contact Form: https://managedwp.agency/contact

Company: Zeroweb SRL, Romania